Get In Touch
Have questions, feedback, or need support? We're here to help and would love to hear from you.
Send us a Message
Frequently Asked Questions
Quick answers to common questions
How do I register my business?
Simply sign up for a business account and complete your business profile. Our team will verify your business within 24-48 hours.
Are reviews moderated?
Yes, all reviews go through our moderation process to ensure they are authentic and follow our community guidelines.
How can I respond to reviews?
Business owners can respond to reviews through their dashboard. This helps build trust and show customer service commitment.
Is True Rate free to use?
Yes, True Rate is free for both customers and businesses. We offer premium features for businesses who want enhanced visibility.
Response Time
We typically respond to all inquiries within 24 hours during business days. For urgent matters, please call us directly.